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Shop / downlite hospitality pillows hotel
PRODUCT DATE AND PACKAGE: Each order includes two duck feather down pillows. The standard size is 20×26 inches, and the pillows are vacuum-packed and rolled in a PE bag for shipping purposes.
FILLING: The filling weight is 34 OZ, comprising 90% grey goose feather and 10% grey goose down, which is naturally captured. The filler can absorb moisture, is breathable and fluffy, and helps protect the cervical vertebra, improving sleep. The pillows are suitable for all seasons.
COVER: The pillows have four layers of fabric. The cover is made of 100% cotton sourced from more sustainable sources, which means the cotton is either recycled or grown with less water, fewer fertilizers, and fewer pesticides, while increasing profit margins for the farmers. The inner fabric is 100% polyester. Both fabrics have a strong down-proof power.
WASH TIP: 1. Tumble dry after washing until the filling is completely dry. 2. Machine wash, maximum temperature 60°C, normal process. 3. Use 1/3 of the normal amount of detergent when washing. 4. Do not bleach. 5. Tumble dry, normal temperature (maximum 80°C). 6. Do not iron. 7. Do not dry-clean.
CARE: Air your quilts and pillows frequently to keep them fresh. Do not vacuum or beat them, as this risks breaking and destroying the down and feathers. You can prolong the life of your pillows by using a pillow protector, which shields them from stains and dirt.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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